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Planning and Digital Transformation

IT Professional Services

 

Continuous Improvement and Innovation

Consulting unrelated to a specific technology service, such as business process streamlining, business relationship management, and business analysis.

Integration Service

Application Integration Services are offered to make Enterprise data available to applications via web services, messaging, file transfer, or other supported programming interface. This service allows departmental or vended applications to integrate with enterprise data on a secure, consistent, and supported basis.

Digital Accessibility

Assessing or enabling accessibility of academic software, enterprise applications, or electronic/digital resources. Might include accessibility reviews, defining standards, analysis, or end-user training/awareness.

IT Communications and Documentation

Development and delivery of IT communications related to delivery of IT services. Might include communications related to system changes, service offerings, or service outages (planned or unplanned). Functionally, might include maintenance of support documentation and/or the service catalog.

Mobile and Web Application Design

Our Mobile and Web Application Design Consulting service offers campus units an opportunity to collaborate with an experienced designer on the usability, user experience and visual design of their mobile or web application. 

Training and Outreach

Developing, delivering, or coordinating end-user technology training for applications and systems. Functionally, might include organizational change management and/or development and delivery of digital literacy campaigns.

User Experience Design

Our User Experience (UX) Design Consulting service offers campus units an opportunity to collaborate with an experienced designer on the usability, user experience, and visual design of their website or application. We partner with you to:

  • Evaluate and identify the issues that your users may encounter while using your website, mobile apps, application, or online service
  • Test critical tasks on your site to ensure they are easy to accomplish
  • Perform user research to understand your website users' needs
  • Define the top goals for your web/mobile project
    • Design new menu structures
    • Develop page layouts and more