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Planning and Digital Transformation

Administrative and Business

Business Capability and Process Automation

Practices, frameworks, and technologies that automate, improve efficiencies and measure the effectiveness of business processes. Includes IT service management; ticket management; operations, business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.

Data, Reporting, and Analytics

Business intelligence platforms, data warehouses, dashboards, analytics tools, transactional reporting, operational data stores, and data governance when offered as a service.